Política de cancelación

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. See our Refund Policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. To purchase, you will be required to pay the entire cost, including shipping and taxes in advance. If you decide to cancel the pre-order, we will try our best to accommodate your request.  If the order hasn't already been fulfilled, we generally will be able to cancel the order and refund the entire purchase price.  If the order has already been fulfilled, then you cannot cancel the order, but you can request a  refund after the item arrives. See our Refund Policy for more details on returns and refunds.

Questions or Concerns

If you have any questions or concerns, please feel free to contact us at:

Shell Design Boutique

446 Shadow Ridge Road

Manchester, KY 40962

1-(859)-474-0063

Customer Service Email:  info@shelldesignboutique.com

Customer Service Hours:  Mon - Thurs, 1 pm - 9 pm Eastern Time